Report Lost / Stolen Device

Lost your device and can't log in? Request your account to be suspended before it's misused. Your identity will be verified.

Important: False or fraudulent reports are a serious disciplinary offence. Your device fingerprint, location, and IP address are being captured for this session regardless of whether you submit.
Step 1 of 3 — Your Account
Enter the work email address registered to your HPMS account.
Location & device data is being captured — this is automatic and cannot be disabled. It protects your company from fraudulent block requests.
Acquiring GPS location…
Step 2 of 3 — Verify Your Identity
These answers are checked against our database in real time. You must pass the identity check before your report is accepted.
Enter your first and last name exactly as registered on your account.
Last 4 digits of the phone number saved on your profile.
The company this HPMS account belongs to.
Step 3 of 3 — Incident Details
Describe the incident in detail. ICT / Admin will use this to verify your account activity and process the block request.
Make, model, color, and any distinguishing features.
The most recent thing you did in the system. This is cross-checked with our records to further confirm your identity.
By submitting, you confirm this report is genuine and accurate. Submitting false information will result in disciplinary action and may be reported to law enforcement.